Terms of Service

Last Updated: September 19, 2026

1. Overview

This website is operated by CTL Tea Studio. Throughout the site, the terms "we", "us" and "our" refer to CTL Tea Studio. CTL Tea Studio offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing matcha accessories, tea tools, or goods from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service", "Terms"). These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any Services.

2. Online Store Terms

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence. You may not use our products or services for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

A breach or violation of any of the Terms will result in an immediate termination of your Services.

3. General Conditions & Order Acceptance

We reserve the right to refuse Service to anyone for any reason at any time. You understand that your content (not including credit card information) may be transferred unencrypted and involve transmissions over various networks. Credit card information is always encrypted during transfer over networks.

We reserve the right, in our sole discretion, to limit the sales of our products or Services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer.

4. Products, Pricing, and Modifications

• Product Descriptions: We make every effort to display as accurately as possible the colors, dimensions, and craft details of our matcha bowls (Chawan), bamboo whisks (Chasen), scoops (Chashaku), and accessories. Because many tea utensils involve handcrafted elements or natural materials (such as bamboo and ceramic glazes), subtle variations in texture and finish are natural characteristics and not defects.
• Prices: Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

5. Accuracy of Billing and Account Information

We reserve the right to refuse any order you place with us. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the email and/or billing address/phone number provided at the time the order was made.

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and payment details, so that we can complete your transactions and contact you as needed.

6. Third-Party Tools & External Links

Certain content, products, and services available via our Service may include materials from third parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites.

7. Customs, Duties, and Import Taxes

All international shipments are delivered on a DAP / DDU (Delivered Duty Unpaid) basis. Customers are solely responsible for all import duties, tariffs, customs clearance fees, and destination VAT/taxes that may be assessed by customs authorities in their destination country.

8. Disclaimer of Warranties & Limitation of Liability

We do not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure, or error-free.

In no case shall CTL Tea Studio, our directors, officers, employees, affiliates, agents, contractors, or suppliers be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service.

9. Indemnification

You agree to indemnify, defend and hold harmless CTL Tea Studio and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, and employees, harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of these Terms of Service.

10. Governing Law & Dispute Resolution

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with applicable laws. Any dispute arising out of or relating to these Terms shall first be attempted to be resolved through amicable negotiation.

11. Changes to Terms of Service

You can review the most current version of the Terms of Service at any time on this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes.

12. Contact Information

Questions about the Terms of Service should be sent to us at:

• Trade Name: CTL Tea Studio
• Email: china010ft@163.com
• Phone: +86 171 5104 5703
• Address: Wangzhuang Village, Wangzuo Town, Fengtai District, 100074 Beijing, China